And now I shall introduce you to a part of my Business Religion: Our Clients are our Saints.
Yes, I have always done and always do my very best for them! Yes, they are our students but due to the business format of our Language Schools, they have simultaneously been our clients. I feel no ethical problem naming our students as clients because in the twenty-two years that I have been teaching while running our own businesses :
Not once have we sold them anything that was just beneficial for the business.
Not once have we thought of cheating them.
Not once have we recommended anything that we could not personally guarantee.
Our reputation as a family and business have never been compromised; even though, we have been balancing a school and a business. There have been numerous occasions that I have acted solely in the benefit of the client, ignoring the negative financial impact on the business.
There are constantly cases that the services offered on our behalf, surpass the fee paid on behalf of the clients and never the other way around.
There are instances that you are faced with incredibly profitable opportunities that are in contrast with your personal and professional ethics and we have declined such offers.
Thanks to our Saints, our family has a roof over our head, food on our tables, clothes on our backs.
Thanks to our Saints, we have become an eagerly grateful human beings.
Thanks to our Saints, my children are proud of us.
And when your Saints, express their unconditional loyalty to you even after years have passed by since your last professional encounter; when your Saints have become a part of your personal life because you allowed them to and they wanted to; when your Saints are always your Saints no matter what has happened in a course of a lifetime; when your little Saints have turned into fully – grown and achieved adult Saints and you feel the I way I feel while writing this hymn in their honor…
then you must be doing something right while you are off to run your business!